A member of our Box Office team will credit your Gate Theatre account with the value of your tickets as soon as possible. Please note that an automated ticket return confirmation email will be sent when your account credit has been processed.
Please be aware that your account credit will be valid for a period of five years, and can be used to book for future performances at www.gatetheatre.ie, and when the theatre reopens, via our Box Office. To use your credit on our website, simply follow the normal booking process, and keep an eye out for the “Use my credit” prompt on the final payment page. Be sure to log in using the email address on which we have contacted you.
We look forward to welcoming you back to the Gate before too long. If we can be of any further assistance in the meantime, please contact us on firstname.lastname@example.org. We ask for your understanding with delayed response times, as our team is dealing with a large volume of queries.
The Gate Team