A member of our Box Office team will refund your booking as soon as possible. Please note that an automated confirmation email will be sent when this ticket return has been processed. From the receipt of this email, it will take approximately five working days for the refund to reach your account.
We look forward to welcoming you back to the Gate before too long. If we can be of any further assistance in the meantime, please contact us on email@example.com. We ask for your understanding with delayed response times, as our team is dealing with a large volume of queries.
The Gate Team